Wheee! support

Help for your next trip

Product support, privacy questions, beta enquiries, and partnership requests all reach the same small team in Vienna.

Contact

Email [email protected]. Include the app version, device model, operating-system version, and the steps that led to the problem. Do not send passwords, payment details, API keys, or sensitive travel documents.

Account and data

  • Password reset is available from the sign-in screen using the email address on the account.
  • Account deletion can be started inside Wheee! or through the public account-deletion page.
  • Privacy or data-access requests can be sent to the support email above from the address associated with the account.

Subscriptions

Mobile subscriptions are offered and billed through Apple's App Store or Google Play. Wheee! can open the store's subscription management screen, but cancellation, refunds, billing problems, and payment-method changes are ultimately handled by the store that processed the purchase. Deleting a Wheee! account does not automatically cancel a store subscription.

Travel information

Wheee! helps organise a trip; it is not an emergency, navigation, immigration, medical, legal, or booking service. Verify prices, availability, opening hours, routes, border and visa requirements, health advice, accessibility, and local safety information with the relevant official source before relying on them.

Current availability

Wheee! is in pre-launch mobile testing. Public App Store and Google Play availability will be announced here only after the respective store releases are approved.